Global Village works closely with several government departments
during its operations for daily supervision and maintaining high standards of
health, safety. Dubai Municipality is one of the closely associated Government
Departments, employing a permanent team and working daily from 10:00 a.m.
until closing time.
Dubai Municipality has two dedicated teams at Global Village throughout its operations. One team applies audit procedures on all approved cars by the Food Control Department of Dubai Municipality and transports raw food to Global Village. The second team in operation conducts inspections through surprise visits across kiosks and restaurants that serve food and beverages
Further measures to ensure the health and safety of visitors are to make sure readymade food from anonymous sources is not allowed to enter Global Village. Entry is only allowed from authorized sources, where the Dubai Municipality team is in charge of Food Inspection and for checking incoming material, the company’s authorization, and expiry dates on food.
Commenting on the role of Dubai Municipality in at Global
Village, Mr. Sultan Taher, Head of the Food Inspection Section, said: "We
have a permanent team working in Global Village, around the clock to monitor
all food that enters the site, and before it is offered to the public. There is
also a team to receive complaints and reports on a specially set up hotline
which is - 800900. This team prepares immediate reports if they receive
complaints from Global Village visitors. Besides the daily audits conducted by
the team, we have another inspection team that frequently supervises all
restaurants and kiosks located in Global Village and takes necessary measures,
along with immediate action, according to National Law No. 11 2003. We aim,
every season, to raise the standards of control and auditing, in order to
enhance the importance of providing safety and security for visitors to Global
Village."
According to the rules and regulations of Dubai Municipality, Global Village does not receive any pre-prepared food made outside, as the restaurants have been facilitated with the highest standard to be able to prepare food within the premises of Global Village.
According to the rules and regulations of Dubai Municipality, Global Village does not receive any pre-prepared food made outside, as the restaurants have been facilitated with the highest standard to be able to prepare food within the premises of Global Village.
Consequently, Dubai Municipality confirms that all restaurants
and kiosk offering food and beverages at Global Village complies with health
terms and conditions accredited by the Food Control Department
Regarding the role of Global Village in product supervision and
standards, Fahad Al Khaja, Director of Governmental Relations in Global Village,
said: "At
Global Village we work continuously on a platform of cooperation
with Government Departments. We work closely with the concerned departments to ensure
that all terms, conditions and laws are followed strictly. We also ensure the
highest measure of safety and wellbeing. Global Village seeks to facilitate and
provide the necessary cooperation to all government representatives to do
their supervisory role so as to ensure the best experience to our visitors.”
The health and safety of Global Village visitors is the primary
concern of all involved with Global Villages operations; hence the close
relationship Global Village has with Government Departments to ensure this
safety is upheld to the highest degree.
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