TNS Norms Surveys
More Than 300,000 Regional Consumers And Shows Marketers Need To Re-Visit
Campaign Strategy
A newly-published
benchmark programme from TNS reveals that most business categories in the
region are made up of three dominant brands.
According to Steve Hamilton-Clark, CEO, TNS
MENA, the TNS Norms research shows that there is generally a market leader and
two challengers present, each vying for the largest chunk of market share.
He said the Norms programme is ‘unique to
TNS’ and cited a recent delve into the FMCG sector that places 75 per cent of
market share in the hands of a trio.
“Our ‘Brand Health’ Norms programme has
unearthed what we are
calling ‘The Rule of Three’. This is
when consistent patterns of ‘market share inequality’ are present, often with
three brands taking three quarters of the market,” Hamilton-Clark said. TNS is
one of the world’s largest custom market research organisations.
He confirmed that the Norms findings come
from a strong base comprising more than 300,000 consumers conversations,
region-wide.
“We have gathered ample insight enabling us
to model key behavioural and attitudinal metrics upon which marketing
strategies can be based,” explained Hamilton-Clark.
He observed that in the main consumers are
resource-poor, information-starved, energy-optimising decision makers who
decide on their perceived best course of action by taking mental shortcuts.
“The emergence of market share inequalities
with market leaders taking more than their fair share seems to indicate that
marketers must work differently to get the message right. They must ensure that
the message is relevant, timely and present at the right point on the
consumer’s path to purchase,” Hamilton-Clark concluded.
TNS MENA’s unique syndicated programme,
‘TNS Brand Health Tracking Norms’, reflects actual consumer decision-making,
with specific focus on Middle Eastern brands. The benchmark spans more than 120
brands, including 45+ FMCG, durable and financial categories across the GCC
region.
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